1. What is Klarna?
– Klarna is a flexible payment solution that allows you to shop now and pay later in interest-free instalments or defer payments for up to 30 days.

 

2. How does Klarna work?
– When you choose Klarna at checkout, you can split your purchase into four equal payments, or defer the payment for up to 30 days. There’s no interest or fees when you pay on time.

 

3. Who can use Klarna?
– To use Klarna, you must be 18 years or older, have a valid UK address, and have a UK debit or credit card.

 

4. Is there a minimum spend required to use Klarna?
– No, Klarna does not have a minimum spend requirement to use their service.

 

5. Are there any fees or interest with Klarna?
– Klarna does not charge interest or fees when you pay on time. However, late fees may apply if you miss a payment.

 

6. How do I sign up for Klarna?
– Signing up for Klarna is quick and easy! Simply select Klarna at checkout, provide some basic information, and get approved instantly.

 

7. Is my information secure with Klarna?
– Yes, Klarna prioritises data security and employs robust encryption and security measures to safeguard your personal and financial information.

 

8. Can I return items purchased with Klarna?
– Yes, you can return items purchased with Klarna following the store’s return policy. If eligible, you’ll receive a refund, and your Klarna payment plan will be adjusted accordingly.

 

9. What happens if I miss a Klarna payment?
– If you miss a Klarna payment, late fees may apply. Klarna will notify you of any missed payments and provide options to reschedule or make the payment.

 

10. Where can I find more information about Klarna?
– For additional details about Klarna, including terms of service, payment options, and FAQs, visit their website or contact their customer support team.