Terms & conditions
Welcome to Newly Born UK! These Terms and Conditions govern your use of our website located at www.newlybornuk.com and any associated services provided by us, Newly Born UK Ltd. By accessing our website and using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Interpretation and Definitions
– Interpretation: Throughout these Terms and Conditions, the terms “we,” “us,” and “our” refer to Newly Born UK Ltd.
– Definitions: In these Terms and Conditions, “Website” refers to www.newlybornuk.com, and “Service” refers to the services provided by us through our website.
Acceptance of Terms
By accessing or using our Website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, then you may not access our website or use our services.
Order Cancellations
For most items, you have the legal right to cancel your order within 7 working days of receiving the goods. However, this does not apply to certain items, which we have made, personalised, or customised specifically for you. It does not apply to any goods, which have been opened.
Order cancellations must be made in writing, quoting your order number, within 7 working days beginning the day after the day on which the item is delivered.
If you wish to cancel your order you can notify us by email to [email protected] or by telephone (03301339550) before we have dispatched the goods to you or: Where goods have already been dispatched to you, the goods must be returned to us in accordance with the ‘Returns and exchange’ section below.
Please note: To provide a fast service some products are immediately sent for production. Please check your order on screen and the confirmation email carefully as we cannot refund products, which have been misspelt.
We reserve the right to cancel your order at any time and issue a full refund. We reserve the right to cancel any order that we deem offensive.
The provisions of this clause do not affect your statutory rights.
We may refuse to accept an order:
(a) Where goods are not available
(b) Where we cannot obtain authorisation for your payment
(c) If there has been a pricing or product description error
(d) If you do not meet any eligibility criteria set out in our terms and conditions
(e) If your order for personalised products contains content, which is deemed inappropriate for an order, i.e. threatening or abusive.
(f) If we believe your order is for commercial or other non-domestic concerns.
We reserve the right to cancel any order that we deem offensive.
Discount Codes, Promotions & Sale
Discount codes must be applied when you reach the shopping cart.
Codes can only be applied to full price items and cannot be used in conjunction with any other offers, unless stated otherwise.
Discounts do not apply to shipping or box costs unless stated otherwise.
Discount codes are not applicable on Gift Cards unless stated otherwise.
Always check the end date for discount codes, as they will not be valid after this time.
Discounts cannot be exchanged for cash and are non-transferable.
New customer discount offer is applicable to new opt-in accounts for the first online order only, at www.newlybornuk.com
Newly Born UK reserves the right (i) cancel discount codes at any time; (ii) refuse to allow any individual to participate in offers, and (iii) amend these terms and conditions.
Delivery
We will deliver the Products ordered by you to the address, which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items, which have not been received. If you require us to send out your item to a different address after it has been returned, then there may be a charge for posting it out again.
You may specify a delivery address, which is different from your billing address, if, for example, you would like us to deliver the Products directly to the recipient.
If you are ordering outside of the United Kingdom, you will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
If the order is made with Next Day Delivery and placed before 1PM then it will be processed and dispatched the same day, Delivery will occur on the next working day in this instance. With the exception of personalised products which may take up to 14 days. If you choose Standard Delivery, then we aim to deliver all mainland UK standard orders within 7 working days. However, during busy periods we cannot guarantee standard delivery orders to arrive within the 7 working days. We would advise that if you require your order by a certain date to select the Next Day or Express delivery service.
Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale.
Products Of Service
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
Online Store Terms
By agreeing to these Terms of Service, you affirm that you are of legal age in your jurisdiction or have obtained parental consent to use our website. You agree not to use our products or services for any unlawful purpose and to comply with all applicable laws.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. All content on our website, except for credit card information, may be transferred unencrypted. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without our express written permission.
Accuracy, Completeness, and Timeliness of Information
While we strive to provide accurate and up-to-date information on our website, we do not guarantee the accuracy, completeness, or timeliness of any information. You agree to use our website at your own risk.
Modifications to the Service and Prices
We reserve the right to modify or discontinue our services at any time without notice. Prices for our products are subject to change without notice.
Products or Services
Certain products or services may be available exclusively online through our website. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.
Optional Tools
We may provide access to third-party tools on our website, but we do not monitor or control these tools. Your use of any optional tools is at your own risk.
Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.
User Comments, Feedback, and Other Submissions
If you submit comments, feedback, or other materials to us, you agree that we may use and publish these materials at our discretion. You agree not to submit any unlawful, offensive, or obscene materials.
Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions
We strive to provide accurate information on our website, but we do not guarantee the absence of errors, inaccuracies, or omissions. We reserve the right to correct any errors and to update information at any time.
Prohibited Uses
You agree not to use our website for any unlawful or prohibited purpose, including but not limited to harassing or discriminating against others.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee that our service will be uninterrupted, timely, secure, or error-free. We are not liable for any damages arising from your use of our website.
Indemnification
You agree to indemnify and hold us harmless from any claims arising out of your use of our Website or services.
Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in effect.
Termination
These Terms and Conditions are effective unless terminated by either party. We may terminate these terms at any time if you violate them.
Entire Agreement
These Terms and Conditions constitute the entire agreement between you and us regarding your use of our website and services.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom.
Changes to Terms of Service
We reserve the right to update or change these Terms and Conditions at any time. Your continued use of our website after any changes constitutes acceptance of those changes.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at [email protected].
By using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
